// Speaker · Workshop Facilitator · Engagement Mode 03

Talks & workshops on the IT services CRO playbook

Keynotes and working sessions for CEO offsites, sales kickoffs, and industry events. Drawn from 25+ years on the front line in BFSI, AI services and global delivery — Tech Mahindra, Capgemini, ITC Infotech, USEReady and 6 more.

// Currently building a stealth-mode venture at the intersection of AI · Data · Security.

Santosh Rajput
// Topics I speak on

Five sessions, all with commercial outcomes

// 01 · BFSI

Banks Don't Want Services. They Want 90-Day Waves.

Why BFSI buyers have stopped buying generic services — and how the firms who win the next decade are designing Modernization Factory contracts that ship value in productized waves.

For CEOs · CROs · BFSI account leaders
// 02 · AI

AI Is Not a Service Line. It's the New Factory Floor.

Most services firms are still selling AI as a feature on a slide. The winners in 2026 are repositioning the entire delivery factory — Co-Pilot, Squad Models, AI-augmented tickets — and pricing engagements differently.

For founder-CEOs · CROs · GTM leaders
// 03 · GCC

GCC 2.0 — Product Engineering, Not Delivery Arbitrage

The captive-vs-vendor debate is over. The next decade of GCC strategy is about hybrid talent ladders, IP capture, and turning India centers into product P&Ls — drawn from $0→$50M greenfield builds at UST and the DHL Chennai ODC.

For India heads · operating partners · founders
// 04 · CYBER

Cyber Is the Most Under-Monetized Capability in the Portfolio

For services firms in BFSI and healthcare, cyber is no longer a logo on an alliance slide — it's the highest-margin attach in the portfolio. The firms that win package it as offer + insurance + governance ladder, not as tool resale.

For services CROs · alliance heads · CISOs
// 05 · COMMERCIAL DESIGN

The Cost-to-Profit Playbook: How YTL Hit 6-Month Payback on an 18-Month JV

The biggest commercial-design lesson of my career. How a national 4G greenfield build was structured to recover JV investment in 18 months but reached profitability in 6 — anchored by the 1BestariNet education win. The pattern travels to AI services, GCC, and beyond.

Long-form workshop · CEO offsites · PE operating teams
// Format options

Built for the room you're in

Keynote

Single-topic stake-in-the-ground for an industry conference, partner summit or annual user event.

25–45 min · Q&A optional

Fireside / Panel

Moderated conversation on a named topic — works well at PE summits, services-CEO roundtables, alliance kickoffs.

30–60 min

CEO Offsite

Half-day deep-dive with a leadership team on a single live problem — pursuit shape, BFSI entry, AI repositioning, GCC redesign.

3–4 hr · pre-work included

Workshop

Hands-on session with a sales / GTM team — pursuit war-gaming, account planning, pricing-model design.

Half-day or full day
// Audiences

Where these talks land

CEO Offsites

Founder-led services firms scaling $20M → $100M+; PE-portfolio leadership teams.

Sales Kickoffs

Annual / quarterly SKOs for services orgs; alliance kickoffs with hyperscalers and ISVs.

Industry Events

NASSCOM, BFSI tech, AI-services and GCC strategy conferences — keynote and panel formats.

PE Summits

Operating-partner forums, portfolio-company GTM summits, value-creation roundtables.

Got a date and an audience?

Send the event, audience, date, and topic interest. I'll come back the same week with availability and a tailored angle on the talk.

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